We can modify the order information or cancel the order upon your request within 24 hours from the time you successfully place the order. Please contact us via email at payment@shopwada.com. After 24 hours, we will not be able to modify the order information or cancel the order
Why do we have this policy?
Every item is printed to order. Your order is sent to our production partner shortly after payment, and production plus processing takes 2 to 3 business days before your order ships. Once printing has started, the order cannot be changed, so we can only accept changes or cancellations within 24 hours of placing your order.
Because items are printed to order, cancellations after 24 hours are not accepted. If your item arrives damaged, defective or incorrect, our 30-day Return & Refund Policy still applies.