1. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Order Processing Time
All orders are processed within 2 to 3 business days.
Processing time refers to the time required to review, prepare, pack, and hand your order over for shipment after your payment has been successfully received.
Orders are processed on:
Monday through Friday
Excluding weekends and public holidays
Estimated Shipping Time
After processing, standard shipping typically takes:
-
3-7 business days for orders shipped within the United States
-
7-14 business days for international orders to other countries
Delivery takes place on:
Monday through Friday
Total Estimated Delivery Time
The total estimated delivery time is:
-
United States: 5 to 10 business days
(including 2 to 3 business days for processing and 3 to 7 business days for shipping) -
International (other countries): 9 to 17 business days
(including 2 to 3 business days for processing and 7 to 14 business days for shipping)
Please note that delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.
Business Days
Business days are Monday through Friday, excluding USA public holidays.
3. MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
4. I NEED HELP WITH A LATE ORDER
Orders are processed in 2 to 3 business days, then shipped. Total delivery time is usually 5 to 10 business days in the United States and 9 to 17 business days for international destinations.
If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team via email payment@shopwada.com , we are happy to assist.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard, American Express, Discover, Diners Club, plus Shop Pay, Apple Pay, Google Pay and PayPal. All payment methods, including PayPal, are processed securely through Shopify Payments. All payments are encrypted and securely processed. You can shop with peace of mind!
6. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.